Welcome to Kiddocastle.com. The terms "we", "us" and "our" refer to Kiddocastle.com. Kiddocastle.com operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Kiddocastle.com is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

Section 1: Access and Account

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide is correct, current and complete.
You are solely responsible for maintaining the security of your account credentials and for all account activity. You may not transfer, sell, assign, or license your account to any other person.

Section 2: Our Products

We have made every effort to provide an accurate representation of our products and services. However, please note that colours or product appearance may differ from how they appear on your screen due to device settings and configuration.
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time.

Section 3: Orders

When you place an order, you are making an offer to purchase. Kiddocastle.com reserves the right to accept or decline your order for any reason. Your order is not accepted until Kiddocastle.com confirms acceptance and processes your payment.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy.

Section 4: Prices and Billing

Prices, discounts and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed. Unless otherwise stated, posted prices do not include taxes, shipping, handling, customs or import charges.
You agree to provide current, complete and accurate purchase and payment information for all purchases made at our store.

Section 5: Shipping and Delivery

We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.

Section 6: Intellectual Property

Our Services, including all trademarks, brands, text, images, graphics, and audio, are owned by Kiddocastle.com, its affiliates or licensors and are protected by intellectual property laws. These Terms permit you to use the Services for your personal, non-commercial use only. Unauthorised use may be a violation of applicable law. All rights not expressly granted herein are reserved by Kiddocastle.com.

Section 7: Optional Tools

You may be provided with access to third-party tools as part of the Services, which we neither monitor nor have any control over. We provide access to such tools "as is" and "as available" without any warranties or endorsement. Any use of optional third-party tools is entirely at your own risk.

Section 8: Third-Party Links

The Services may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of those sites. If you choose to access them, you do so at your own risk.

Section 9: Relationship with Shopify

Kiddocastle.com is powered by Shopify, which enables us to provide the Services to you. Any sales and purchases you make in our store are made directly with Kiddocastle.com. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Kiddocastle.com. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Kiddocastle.com.

Section 10: Privacy Policy

All personal information we collect through the Services is subject to our Privacy Policy. Because the Services are hosted by Shopify, Shopify also collects and processes personal information about your access to and use of the Services. Review our privacy policy for full details on how we and our partners use your personal information.

Section 11: Feedback

If you submit any ideas, suggestions, feedback, or reviews, you grant us a perpetual, worldwide, royalty-free licence to use, reproduce, modify, publish, and distribute such content in any medium for any purpose. You are solely responsible for any feedback you submit and its accuracy.

Section 12: Errors, Inaccuracies and Omissions

Occasionally there may be information on our Services that contains typographical errors, inaccuracies or omissions. We reserve the right to correct any errors and to change or update information at any time without prior notice.

Section 13: Prohibited Uses

You may access and use the Services for lawful purposes only. You may not use the Services to violate any laws, infringe intellectual property rights, transmit false or misleading information, send spam or unsolicited communications, or engage in any conduct that harms Kiddocastle.com, Shopify, or other users.

Section 14: Termination

We may terminate this agreement or your access to the Services at any time without notice. The following sections survive termination: Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, and Governing Law.

Section 15: Disclaimer of Warranties

THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE.

Section 16: Limitation of Liability

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL KIDDOCASTLE.COM, ITS PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, OR LICENSORS BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND ARISING FROM YOUR USE OF THE SERVICES.

Section 17: Indemnification

You agree to indemnify, defend and hold harmless Kiddocastle.com, Shopify, and our affiliates, partners, officers, directors, employees, agents, and service providers from any losses, damages, liabilities or claims, including reasonable legal fees, arising out of your breach of these Terms, your violation of any law, or your use of the Services.

Section 18: Severability

If any provision of these Terms is found to be unlawful, void or unenforceable, that provision shall be severed from these Terms and shall not affect the validity and enforceability of the remaining provisions.

Section 19: Waiver and Entire Agreement

These Terms of Service, together with any policies posted on this site, constitute the entire agreement between you and Kiddocastle.com and govern your use of the Services, superseding any prior agreements.

Section 20: Assignment

You may not transfer or assign this Agreement or any of your rights or obligations without our prior written consent. We may transfer, assign, or delegate these Terms and our rights and obligations without your consent.

Section 21: Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction where Kiddocastle.com is headquartered. You and Kiddocastle.com consent to the jurisdiction of such courts.

Section 22: Changes to Terms of Service

We reserve the right to update, change, or replace any part of these Terms of Service at any time. It is your responsibility to check this page periodically for changes. Your continued use of the Services following any changes constitutes acceptance of those changes.

Section 23: Contact Information

Questions about the Terms of Service should be directed to:
Kiddocastle Ltd
customer.services@kiddocastle.com
128 City Road, London, EC1V 2NX, United Kingdom
Phone: +44 7577 333163
Company Registration Number: 16468956
Company UTR: 25028 25662