Contact us
Contact us
Questions about an order, a toy or a gift? Real people are here to help.
Have a question, suggestion, or need assistance with an order? We would love to hear from you. Please use the contact form below or reach us directly through any of the following channels.
Contact Details
- Email: customer.services@kiddocastle.com
- Phone / WhatsApp: +44 7577 333163
- Address: Kiddocastle Ltd, 128 City Road, London, EC1V 2NX, United Kingdom
Opening Hours & Response Time
Our team is available Monday to Friday, 9am–5pm UK time, excluding bank holidays. We typically respond within 24 hours on working days and will always do our best to help you as quickly as possible.